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Tutor
Posts: 4
Member Since: ‎04-13-2012
Message 1 of 2 (796 Views)

HP C7280, Error Messages 0xc19a0035: Ink System Failed, Ink Pump Failed to Start, Carriage Jam.

[ Edited ]

Issue: when printer is idle,  suddenly it will display a message "Ink System Failed Error: 0xc19a0035 turn power off then on again". When I do this, it tells me the printer was improperly shut down and to always use the power button (which is what I had done). When the printer restarts, it often displays a message " Ink Pump Failed to Start", so I restart again. This happens multiple times in a row. Then I finally get a message " Carriage Jam, Open door and clear jam". I do this, but of course there is nothing jamming. Then it will be good for a few hours or even days, then these errors and messages start again.

Does anyone else have this experience? Is it possibly caused by a virus? Is it worth repairing or should I just replace this printer; purchased April 2008.

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Regents Professor
Posts: 5,107
Member Since: ‎04-11-2012
Message 2 of 2 (788 Views)

Re: HP C7280, Constant Error Messages: Ink System Failed, Ink Pump Failed to Start, Carriage Jam.

[ Edited ]

Hello,

 

There would also be a code starting with 0x... after the Ink system Failure message. 

Based on the error code, you may troubleshoot the issue by accessing the below url .

InksystemFailure

 

 

Regards,

Jabzi

 

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Regards,
Jabzi

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