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Top Student
Posts: 5
Member Since: ‎12-06-2013
Message 1 of 2 (236 Views)
Accepted Solution

HP Connected down 12/5/ 13

HP Connnected down evening of 12/5/13.  Problem is,  my printer's claim code says good for 24 hours. Am trying to connect my I Phone for eprinting connections.

 

Help.  It worked fine this afternoon ,  but I put in the wrong I.P . and had to go back in to change it and couldn't get back in.

Does this site go down a lot? Maybe because they had an overload since this was there special help support day, 12/5/13?

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Accepted Solution

Re: HP Connected down 12/5/ 13

Hello hookknife,

 

I would like to provide you with some information in regards to this issue.

 

I recommend clicking on the link below and to follow the steps for "What if I lose my printer code before registering my printer?".

http://support.hp.com/us-en/document/c02882571

 

Also, if you're within North America you could contact our HP Cloud Services at (877) 785-2777. If you're outside of North America, I recommend starting with the following link: Contact HP Worldwide

 

 

Let me know how it goes!

 

Best regards Smiley Happy

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Retired
Posts: 394
Member Since: ‎08-31-2013
Message 2 of 2 (196 Views)

Re: HP Connected down 12/5/ 13

[ Edited ]

Hello hookknife,

 

I would like to provide you with some information in regards to this issue.

 

I recommend clicking on the link below and to follow the steps for "What if I lose my printer code before registering my printer?".

http://support.hp.com/us-en/document/c02882571

 

Also, if you're within North America you could contact our HP Cloud Services at (877) 785-2777. If you're outside of North America, I recommend starting with the following link: Contact HP Worldwide

 

 

Let me know how it goes!

 

Best regards Smiley Happy

I worked on behalf of HP.
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