Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Student
Posts: 1
Member Since: ‎01-03-2012
Message 1 of 2 (209 Views)

HP DESKJET 3050 ALL IN ONE J610 SERIES

Can someone help,I click on the icon on my desktop for scanner and it says  the scanner function says in cannot be found.Then I use the button on the printer and it says error use the computer. What should i do?

0 Kudos
Provost
Posts: 12,147
Member Since: ‎12-31-2009
Message 2 of 2 (184 Views)

Re: HP DESKJET 3050 ALL IN ONE J610 SERIES

[ Edited ]

Hi RODDNEY, 

 

Run the following utility, and let me know what the results are?

 

http://support.hp.com/us-en/document/c02114802

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation