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HP DJ 4000 Plotter shows error 8:11

Hi,

 

I am facing problem with HP DJ 4000 Plotter, the error which has appeareing on the panel is 8:11, pls. help to resolve the error.

 

What is the error 8:11 for??

 

 

P.S. This thread has been moevd from HP-UX > System Administration to Printers - Designjet & Large Format. - Hp forum moderator

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HP DJ 4000 Plotter shows error 8:11

Google is a wonderful thing...   System Error 08:11

Explanation

Problem with the Front Panel.

Recommended action

Try the following:

  1. Turn the printer off (using the power switch at the back of the printer), and disconnect the power cable. Wait 15 seconds and reconnect the power cable and turn the printer on.
  2. If the error reappears, turn the printer off (using the power switch at the back of the printer), and disconnect the power cable.
  3. Check that the memory module is installed correctly.

    Click here for printer accessory installation instructions .

  4. Check that the printer has the latest firmware version. If not, update the firmware to the latest version.

    Click here for more information on how to upgrade firmware .

  5. If the error continues, call HP for support.

    Click here for information on contacting HP support at http://h20000.www2.hp.com/bizsupport/TechSupport/CallHP.jsp?locale=en_US&docIndexId=179680&taskId=10...

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HP DJ 4000 Plotter shows error 8:11

Just about every time I have encountered this error the issue was bad memory. Printer uses standard ddr memory. If you have a old computer it probably uses the same memory. Swap the memory out first.
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