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catmandave
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HP Designjet T920 sleep mode issue

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HP Designjet T920

Hi All

 

I have a problem with a HP Designjet T920 not coming out of sleep mode, I have tried reseating connections and checking all settings. The Power light just pulses, any help would be fantastic.

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pipistrada
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Hi 

 

1- Upgrade the firmware to the latest version available at hp.com

2- From the printer's EWS,disable the IPv6 (Networking tab/ TCP/IPv6)

3- From the printer's driver, setup a TCP/IP port using the printer;s IP address 

 

How to access the printer's EWS?

 

Type the printer's IP address on the computer's browser 

 

SY99
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I had tried all of these, Mainboard solved the problem in the end :robothappy:

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Cristian4
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You dont have a part number for it by any chance?
Thanks!
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