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Student
Posts: 1
Member Since: ‎11-07-2010
Message 1 of 2 (819 Views)

HP DeskJet 720C does not print with Windows 7 and HP Pavilion Slimline

Printer is connected at a USB port

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Provost
Posts: 29,541
Member Since: ‎11-17-2008
Message 2 of 2 (809 Views)

Re: HP DeskJet 720C does not print with Windows 7 and HP Pavilion Slimline

There is not much detail in your question.  There are a few things to check:


 

  • Are you using a 32 bit or 64 bit version of Windows 7?  If the 64 bit version you will need the patch here.  
  • The Deskjet 720c does not support a USB connection, only parallel.  Are you using a USB-parallel converter cable?  If so make sure that it is supported in Windows 7, many are not. 
  • Are there any error messages?  Do print jobs stay in the queue or do they disappear without printing? Does the printer go through any gyrations of printing?

 

Bob Headrick,  HP Expert

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