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05-13-2014 11:14 PM
So, I bought a new printer (HP Deskjet 1510 All-In-One help) for my Windows 8 Acer laptop but, it won't install. I tried the disk and online, i tried the help thingy-majig but it wont install, when it says 'Install Failed' i click details but it simply comes up with 'Installation Failed'... Yeah, thanks for the help, Captain Obvious!
I have tried multipul times, upluged absolutly everything and restarted my computer but nothing happened.
Solved! Go to Solution.
05-13-2014 11:24 PM
Hi welcome to consumer forum.
May i know how have u connected the printer to your computer, is it through usb or n/w.
if you have a different pc, can u pls try to install this printer.
usually if its a winodws 8 pc and if your are connecting it through usb, computer will automatically detect for printer drivers.
please check and update , we will try to help you.
05-13-2014 11:40 PM
Please connect the printer with the usb cabel, and check in the Device mangaer in your computer
->under device manager please check for the Universal Serial Bus Controller for USB printing Support option(when printer is connected).
If its showing an attention symbol, try to update usb drivers.
Reply with the result , if not resolved will try to help you