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Honor Student
Posts: 3
Member Since: ‎10-14-2011
Message 1 of 1 (497 Views)

HP Deskjet 2050 J150a scanner problem

I have just bought an HP Deskjet 2050 J150a and when I try to use the scanner I get the following message:


'The HP Deskjet 2050 series was not found'.


I have already followed all the online advice, in particular I have uninstalled and installed again the driver and software three times (the first and second time I installed the basic version, the third time I installed the full version).


After installation, the scanner works, but if I swtich the computer off and on again, I get the error message again.


Any ideas? Thank you.



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