Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
Dear Support Forum ,
I've purchased 2 HP Deskjet All in one 2640 printers for my office 2 years ago
approx. after 1 year , both of them stopped printing black (!) .
I've read many forums and threads about that issue , as well as formal HP support forum and
done all the advised activities , ( like hard reset , clean heads and more like that ) ,
i've purchased a stock of ORIGINAL ink and now i'm stuck with it and those printers are like a brick ,
since i can't use them .the ink levels are ok , and it seems like a firmware issue
Kindly advice for a solution ,
as my next step is to throw them away and purchase another brand than HP
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