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Student
Posts: 1
Member Since: ‎12-04-2011
Message 1 of 2 (4,613 Views)

HP Deskjet 3050 printer. Why do I get "incompatible" error with HP 61XL ink cartridge?

When I bought my printer a month ago, it told me to use 122 /122XL ink, but these are not available.  HP website says that 61/61XL works in HP Desket 3030.  I bought HP 61XL black and tri-color and put them in my printer, but keep getting "incompatible print cartridge" error. 

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Professor
Posts: 2,530
Member Since: ‎08-12-2009
Message 2 of 2 (4,563 Views)

Re: HP Deskjet 3050 printer. Why do I get "incompatible" error with HP 61XL ink cartridge

[ Edited ]

This may help:

 

http://support.hp.com/us-en/document/c02244928

007OHMSS

I was a support engineer for HP.

If the advice resolved the situation, please mark it as a solution. Thank you.
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