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05-22-2012 12:40 PM - last edited on 02-21-2017 07:32 PM by OscarFuentes
This article should cover the issue you are experiencing. Give the steps outlined a shot and let us know if it helps.
Best of Luck!
04-24-2017 09:38 AM - edited 04-24-2017 09:59 AM
My Deskjet 3050A J611 series no longer prints the last few lines on any page. I checked a previous answer regarding cleaning the heads, but cannot find 'tools' to request clean.
It's occurred to me that the tools menu is most likely on my partner's system as it was he who installed the printer originally. I shall check with him later and update my query then.