Allow me to welcome to HP Support Forums! It is a great platform to get help from the community, get suggestions and find what has worked for others!
I see that you are having trouble connecting the printer to the Tenda AC1900 Smart Dual-Band Gigabit WiFi Router. Good job on diagnosing and isolating the issue.
The printer is designed to work on 2.4Ghz and not 5GHz. You can log in to the router EWS page and change the mode to 2.4Ghz and check for the issue resolution. Also, change the channel to 11 and try changing the frequency to 802.11 b/g mode. Check with your ISP if you need assistance.
I hope that answers your concern adequately. Let me know!
Good luck 🙂
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DVortex I am not an HP Employee
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