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Student
Posts: 1
Member Since: ‎04-22-2013
Message 1 of 2 (498 Views)

HP Deskjet 3070A wont print correct colour

Hi my HP Deskjet 3070A wont print correct colour, i am trying to print a document in green and the first page printed fine then the second page printed orange, i turned the printer off and back on and tried to print again and it printed out in pink.

the ink cartridge in the printer are hp 564.

 

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Regents Professor
Posts: 3,962
Member Since: ‎10-09-2012
Message 2 of 2 (482 Views)

Re: HP Deskjet 3070A wont print correct colour

[ Edited ]

 

Hey lexilaw,

 

It sounds like your Deskjet 3070a is having a print quality issue.  The issue is most likely coming from ink being gummed up in the printhead of the printer.  I would advise running 3 levels of the printhead cleaning utility of the printer.  Check out the steps in the document linked below for troubleshooting a print quality issue with the Deskjet 3070a.

 

Troubleshooting Print Quality Issues

 

Let me know the results of the steps in the document.

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