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Honor Student
Posts: 4
Member Since: ‎12-06-2010
Message 1 of 2 (3,460 Views)

HP Deskjet F4235 All-in-One Printer, not scanning

Hi,

 

I have a All-in-one printer that at one time did scan.  Now when i push the scan button it just flashes and nothing happens.  The light will flash a few times then go solid.  Nothing appears on the screen and nothing happens on the printer/scanner.  I looked at my programs and I don't see anything associated with HP.  Any help would be greatly appreciated.

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Retired
Posts: 711
Member Since: ‎03-25-2010
Message 2 of 2 (3,438 Views)

Re: HP Deskjet F4235 All-in-One Printer, not scanning

[ Edited ]

There is a automated utility that may help you diagnose your scanning issue - here is the link:

 

http://support.hp.com/us-en/document/c02114802

 

Let me know if this helps! Smiley Happy

I worked for HP.
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