Ask questions. Help others.
The HP Community is here for you.
Post new question
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Honor Student
Posts: 2
Member Since: ‎09-20-2013
Message 1 of 3 (1,174 Views)

HP Digital Sender 9250C delivery error

HP MFP Digital Sending: Delivery Error

********* HP MFP Digital Sending:  Delivery Error *********

The following job has not been delivered.
Please retry sending this job.

---------------------  Recipient List ---------------------
\..\119 120 [transmission failed]

-------- Transcript/error-code of session follows  --------
  Overlapped I/O operation is in progress.

  Support hint: 4.11.11/sharemsghandler/399




Has anybody seen this error? Could this be because of file size? Is there a limit of how big the file can be when we send it to a folder on network?

0 Kudos
Posts: 55
Member Since: ‎09-19-2012
Message 2 of 3 (1,049 Views)

Re: HP Digital Sender 9250C delivery error

Hi ,


Please try the below steps .



  1. Run backup/restore feature on the DSS server. Move the DSSBACKUPDIR directory to some other location. This will ensure that the user has the data backup saved.

  2. Copy the MFP and service log and save it to some other location. The location to access log folder is: C:\Program Files\Hewlett-Packard\HP MFP Digital Sending Software\log .

  3. Delete all the files/entries stored in mfp and service subfolders under the log folder. Path is C:\Program Files\Hewlett-Packard\HP MFP Digital Sending Software\log .

  4. Delete the temporary files and cookies from DSS server.

  5. Low resources of the DSS server are one of the potential root causes of workflow failure issue. Add more RAM on DSS server.

  6. If it still fails to resolve the issue, the recommendation is to uninstall it completely and perform it.






Top Student
Posts: 7
Member Since: ‎05-13-2014
Message 3 of 3 (880 Views)

Re: HP Digital Sender 9250C delivery error



Just a hint:  Ensure that the UNC path which is setup for Send to Folder Job is not open via a Explorer window  from the same Server running Digital Sending Software (DSS)


For example

1. If DSS is setup to send scan jobs to \\machine\share

2. Ensure that no explorer window is open on this server running DSS which is pointing to \\machine\share


You could as well go to the server where shared folder is present and close all the open sessions. To do so

1. My Computer  (mouse right click) ->  Manage -> System Tools -> Shared Folder -> Sessions

6. Close all open sessions




I work for HP. The views expressed in my contributions are my own and do not necessarily reflect the views and strategy of HP. .....
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation