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Posts: 1
Member Since: ‎01-09-2014
Message 1 of 2 (1,051 Views)

HP Envy printer 4500, says offline.

My printer says its offline, ive literally done every step of every solution and it still wont work. I went into settings and it doesnt say offline, unpluged it, turned it off. even tried to re set it up to my computer. it says its connected to wireless and everythings good and dandy but still wont print. Help please.

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Distinguished Professor
Posts: 2,962
Member Since: ‎11-17-2008
Message 2 of 2 (1,044 Views)

Re: HP Envy printer 4500, says offline.

Does it make copy? If so, just try "add printer" on your computer. When a printer re-connects to the router, it might get assigned a new ip address (DHCP), and it may take some time for the computer to reset the info.
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