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Posts: 1
Member Since: ‎01-15-2014
Message 1 of 2 (202 Views)

HP Expert Day - January 15-16, 2014: Got questions? Ask the Experts!

set up new windows 7 computer. attached printer hp1220c desk jet. and disc for  said not compatible with version of windows. went to support driver. it said install using windows update with usb, driver not available for download. says it will automatically connect when you attach to computer. but nothing happens and i dont have printer in print box.  how can i connect this printer?

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Posts: 1
Member Since: ‎01-15-2014
Message 2 of 2 (171 Views)

Re: HP Expert Day - January 15-16, 2014: Got questions? Ask the Experts!

My HP, purchased in June 2012, died on Saturday.  I was working in recently installed Photoshop, walked away from my computer to answer the phone and when I came back the screen was blank.  When I turned it on, I got a Windows Error Recovery message.  The computer was locked and wouldn't let me move the arrow keys up or down and hitting f8 didn't do anything. 


I'm not happy with HP.  Any suggestions?

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