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Student
Posts: 1
Member Since: ‎03-02-2011
Message 1 of 3 (2,005 Views)

HP K5400 Print Problem - Streaking, Not Printing Black

I have a K5400 printer that was streaking in all colors slightly, but mostly in black. Black sometimes would not print at all.  All cartridges are HP brand and have a good level of ink. I thought maybe since it was the black, I bought a brand new black cartridge today and I cannot get any black to print. When I try to print a test page, I can see the windows logo in red, green blue and yellow, then below I can see faintly a bit of yellow ink here and there, and that's it.

 

Hopefully I didn't just waste $25 on this printer. Any ideas what to do other than throw it out the window and get an Epson?

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Grad Student
Posts: 317
Member Since: ‎03-01-2011
Message 2 of 3 (1,988 Views)

Re: HP K5400 Print Problem - Streaking, Not Printing Black

[ Edited ]

Hello KWrightVT,

 

This sounds like it would be an issue with the printheads. To clean them, go to Solution Four, Step Three in this document:

 

http://support.hp.com/us-en/document/c02451504

 

(Press and hold the Power button on the printer, Press the Cancel button twice, press Resume once and then release the power button and the printer will start a cleaning procedure for the printheads)

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Honor Student
Posts: 2
Member Since: ‎02-01-2012
Message 3 of 3 (1,617 Views)

Re: HP K5400 Print Problem - Streaking, Not Printing Black

Hello,

 

I have just joined  on the basis I was having a similar problem. Did you get any answers?

 

 

Cheers,

NWF

 

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