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12-02-2012 02:08 PM
Print quality is now an issue: horizontla gry/white band across paper; some test lines are smaller or larger than should be; some text lines elongated with bottom appearing smeared (but will not rub off or smudge if rubbed). I have tried all the typical troubleshooting stuff as shown in the manual includng the cleaning mode. Is the fuser bad?
12-02-2012 02:26 PM
It could be a bad Fuser .
Please call HP Tech Support for further assistance.
If you are in US , the toll free # is 1-800-474-6836 .
If you are not in US , then log on to www.hp.com , at bottom-left corner there is a world map icon, click on it and then select the region you belong to, which would then provide support options for you for that region.
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