Ask questions. Help others.
The HP Community is here for you.
Post new question
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Honor Student
Posts: 3
Member Since: ‎06-24-2011
Message 1 of 2 (2,227 Views)

HP LaserJet 3600n won't recognize paper in Tray 2

A few days ago, my HP Color LaserJet 3600n had no problems. After it was off for 3 or 4 days, I was printing again and it ran out of paper. Now it will not recognize that there is paper in the tray. I have turned it off and on, taken the paper out and put it back in again, jiggled everything I can see on the tray, etc. but the problem persists.


When I manually fed paper into tray 1, it printed from the printer memory. When I printed from the menu button it recognized that there was paper in the tray and printed from tray 2.


Any suggestions?



0 Kudos
Grad Student
Posts: 228
Member Since: ‎04-14-2010
Message 2 of 2 (2,214 Views)

Re: HP LaserJet 3600n won't recognize paper in Tray 2



Please check that your print job settings allow the device to print on the paper from the tray 2.


For example, if you selected Glossy Letter in the print dialog, but loaded Plain A4, printer would not take it.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation