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bhp995
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HP LaserJet CP1025nw, can't update firmware, RFU is on

HP Recommended
CP1025NW
Microsoft Windows 10 (64-bit)

My CP1025nw won't update to the newest firmware -- 20160412 .  I get a success message after running the utility but the new firmware doesn't 'take'.  I attempted to update using printer USB cable.  The printer's device configuration page still shows old 20130826 firmware.

 

RFU is on, after following steps outlined in another thread.  I am having printing issues where black toner splotches are appearing on right side of page. I've tried running the cleaner utility multiple times but problem persists.

 

Any help is appreciated.

 

success.PNG

 

failure.PNG

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