We recently supplied the above printer to one of our customers however it is causing an issue with one of the softwares we use. When printing through the software it is adjusting the layout of the document printed. There seems to be an issue with the way the printer is handling the printout handoff. We have used this software for years and havent experienced the issue before with a wide variety of printer(old and new) I have updated the firmware and drivers. Checked all configuration and this hasnt resolved the issue.
Could anyon advise any further, Is there an advanced driver for this printer as it seems very simple compared to others we have used.