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02-12-2009 04:34 PM
HPLaserjet1012 won't print. Get an error message that says The file 'SDHP1010.DL_ on hp Laserjet 1010 Series Installation CD is needed. Type the path where the file is located and then click OK.
I typed in x:\HW like it says to do on the support page and then I click OK - I then get another box that pops up that says "Copying Files". Although I can see that nothing is copying. If I click "Browse" instead of OK, I get a box that pops up that says "locate file" and when I type in the E drive it says the path does not exist. Please verify the correct path was given. Can anyone tell me how to get my printer to work?