Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Honor Student
Posts: 3
Member Since: ‎12-31-2008
Message 1 of 2 (882 Views)

HP Laserjet 5P - Printing Problems

My 5P has started to print a black smudge along the side of the paper.  I've tried shaking the toner cartridge and surface cleaning the inside.  There is a brush inside the printer but I can't find any information on where to use it.  Any ideas?
0 Kudos
Master's Graduate
Posts: 396
Member Since: ‎11-18-2008
Message 2 of 2 (873 Views)

Re: HP Laserjet 5P - Printing Problems

Take out your imaging drum and open the shutter and make sure there is no corresponding damage to the shny roller.  Also, after letting the fuser cool, take a look at the rollers inside for damage.
insert signature here
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation