HP Laserjet P2055dn Printing Dirty, smeared pages despite cleaning and Toner Cartridge Replacement

Nahodil_Tech · ‎01-28-2013

Have a LJP2055dn that is printing dirty, smeared pages. I have cleaned all visible rollers and have tried several swaps of Toner Cartridge. I have also tried a "Cleaning" Option which is in the Hardware's menu. None of these issues have resolved the smudged and dirty unclear printouts.

Would a Fuser Replacement be indicated and what might be anticipated results? Are there any other replacement parts (rollers etc) that come with that Fuser Kit, or perhaps there is a General Maintenance Kit?

Operating System Windows 7 Environmement. Network Printer.

Thank you,

Brian Nahodil

-JohnB- · ‎02-20-2013

Hi there ,

This article should cover the issue you are experiencing. Give the steps outlined a shot and let us know if it helps.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=...

Best of Luck!

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

christie1966 · ‎09-08-2015

I cannot see the answer to this problem. Having the same issue and I have done the cleaning process several times.

Have a LJP2055dn that is printing dirty, smeared pages. I have cleaned all visible rollers and have tried several swaps of Toner Cartridge. I have also tried a "Cleaning" Option which is in the Hardware's menu. None of these issues have resolved the smudged and dirty unclear printouts.

Would a Fuser Replacement be indicated and what might be anticipated results? Are there any other replacement parts (rollers etc) that come with that Fuser Kit, or perhaps there is a General Maintenance Kit?

Imagenet_Tech · ‎09-08-2015

Hello, if you have tried replacing the toner, then the next thing that would cause that issue is the fuser. There should be a maintenance kit, that would have the fuser, as well as, some rollers, and a transfer roll. Here is the part number for that kit in case you want to go that route.

RM1-6405

Hope this helps.....

XK11 · ‎05-23-2017

Link is dead / points to an unavailable page...

XK11 · ‎05-23-2017

DNS cannot resolve "http://h20000.www2.hp.com/" -- returns "NXDOMAIN"