cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Nahodil_Tech
New member
1 0 0 0
Message 1 of 6
42,782
Flag Post

HP Laserjet P2055dn Printing Dirty, smeared pages despite cleaning and Toner Cartridge Replacement

HP Recommended

Have a LJP2055dn that is printing dirty, smeared pages.  I have cleaned all visible rollers and have tried several swaps of Toner Cartridge.  I have also tried a "Cleaning" Option which is in the Hardware's menu.  None of these issues have resolved the smudged and dirty unclear printouts.

 

Would a Fuser Replacement be indicated and what might be anticipated results?  Are there any other replacement parts (rollers etc) that come with that Fuser Kit, or perhaps there is a General Maintenance Kit?

 

Operating System Windows 7 Environmement.  Network Printer.

 

 

Thank you,

 

Brian Nahodil

0 Kudos
5 REPLIES 5
-JohnB-
Level 9
5,287 5,278 183 605
Message 2 of 6
Flag Post
HP Recommended

Hi there ,

This article should cover the issue you are experiencing. Give the steps outlined a shot and let us know if it helps.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=...

Best of Luck!

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
christie1966
New member
1 1 0 0
Message 3 of 6
Flag Post
HP Recommended

I cannot see the answer to this problem.  Having the same issue and I have done the cleaning process several times.

 

Have a LJP2055dn that is printing dirty, smeared pages.  I have cleaned all visible rollers and have tried several swaps of Toner Cartridge.  I have also tried a "Cleaning" Option which is in the Hardware's menu.  None of these issues have resolved the smudged and dirty unclear printouts.

 

Would a Fuser Replacement be indicated and what might be anticipated results?  Are there any other replacement parts (rollers etc) that come with that Fuser Kit, or perhaps there is a General Maintenance Kit?

0 Kudos
Imagenet_Tech
Level 6
657 652 26 72
Message 4 of 6
Flag Post
HP Recommended

Hello, if you have tried replacing the toner, then the next thing that would cause that issue is the fuser. There should be a maintenance kit, that would have the fuser, as well as, some rollers, and a transfer roll. Here is the part number for that kit in case you want to go that route.

 

RM1-6405

 

Hope this helps.....

0 Kudos
XK11
New member
2 2 0 0
Message 5 of 6
Flag Post
HP Recommended

Link is dead / points to an unavailable page...

 

0 Kudos
XK11
New member
2 2 0 0
Message 6 of 6
Flag Post
HP Recommended

DNS cannot resolve "http://h20000.www2.hp.com/" -- returns "NXDOMAIN"

 

0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation