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Martinkoopman
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Solved!

HP Laserjet Pro 200 color M251nw prints pdf with shifted footer

HP Recommended
HP Laserjet Pro 200 color M251
Microsoft Windows 7 (32-bit)

Pfd documents print with the footer shifted al the way up.

Can print pdf pages as image only, then the footer stays where it belongs.

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HevnLgh
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Hi @Martinkoopman

 

Welcome to the HP Support Forums! 🙂 I see when you print pdf documents to your HP Color LaserJet Pro M251nw it  prints with the footer shifted all the way up.  If you print as image only it stays where it suppose to. 

 

1. Which program are you using to print pdfs from?

 

2. Have you tried updating the program?

 

3. Does this happen in all programs or just one?

 

I would like you to run the HP Print and Scan Doctor > www.hp.com/go/tools- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.

 

What are the results? I will watch for your reply.

 

Thanks for being a part of the HP community. Please let me know if this helps resolve the issue by marking this post as "Accept as Solution". If you require further assistance let me know and I will gladly do all I can to help. If you wish to say thanks for my effort to help, click the "Thumbs up" to give me a "Kudos".

HevnLgh
I work on behalf of HP



Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

View solution in original post

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HevnLgh
Retired
Retired
7,878 7,479 398 960
Message 2 of 3
Flag Post
HP Recommended

Hi @Martinkoopman

 

Welcome to the HP Support Forums! 🙂 I see when you print pdf documents to your HP Color LaserJet Pro M251nw it  prints with the footer shifted all the way up.  If you print as image only it stays where it suppose to. 

 

1. Which program are you using to print pdfs from?

 

2. Have you tried updating the program?

 

3. Does this happen in all programs or just one?

 

I would like you to run the HP Print and Scan Doctor > www.hp.com/go/tools- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.

 

What are the results? I will watch for your reply.

 

Thanks for being a part of the HP community. Please let me know if this helps resolve the issue by marking this post as "Accept as Solution". If you require further assistance let me know and I will gladly do all I can to help. If you wish to say thanks for my effort to help, click the "Thumbs up" to give me a "Kudos".

HevnLgh
I work on behalf of HP



Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

View solution in original post

Was this reply helpful? Yes No
Martinkoopman
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I ran the print doctor and now it prints ok.

It was only adobe acrobat X that had this print problem in word etc it did not occur.

Thank you! 

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