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Honor Student
Posts: 3
Member Since: ‎09-02-2013
Message 1 of 5 (1,447 Views)
Accepted Solution

HP Office Jet all in one J4680 printing blank pages

Never had a much of a problem with this device, until now. Bought it in 2010, I think, using Mac OS. All of a sudden printing blank pages.

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Accepted Solution

Re: HP Office Jet all in one J4680 printing blank pages

Sorry that you are having problems with the printer printing blank pages. 

 

Try to print a self-test page or printer status report from the printer itself. Does it print out?

 

Try to perform a hard reset on the printer. Unplug the power cord from the back. Leave it out for 30 seconds and plug it back in.

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Regents Professor
Posts: 4,893
Member Since: ‎10-11-2012
Message 2 of 5 (1,430 Views)

Re: HP Office Jet all in one J4680 printing blank pages

Sorry that you are having problems with the printer printing blank pages. 

 

Try to print a self-test page or printer status report from the printer itself. Does it print out?

 

Try to perform a hard reset on the printer. Unplug the power cord from the back. Leave it out for 30 seconds and plug it back in.

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Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.
Honor Student
Posts: 3
Member Since: ‎09-02-2013
Message 3 of 5 (1,425 Views)

Re: HP Office Jet all in one J4680 printing blank pages

thanks we figured it out.

Regents Professor
Posts: 4,893
Member Since: ‎10-11-2012
Message 4 of 5 (1,411 Views)

Re: HP Office Jet all in one J4680 printing blank pages

GREAT!! Glad to hear everything is working for you. If you happen to have any other questions, feel free to ask.

**Click the KUDOS star on the left to say 'Thanks'**
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.
Honor Student
Posts: 2
Member Since: ‎11-23-2013
Message 5 of 5 (1,328 Views)

Re: HP Office Jet all in one J4680 printing blank pages

Thought this might be the answer to my problem but no joy. Sorry but thanks for the info.

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