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Honor Student
Posts: 3
Member Since: ‎02-24-2011
Message 1 of 1 (245 Views)

HP OfficeJet Pro 8600 was not found

Hi,

     I have a new HP OfficeJet Pro 8600 911a for a few days. It is networked on fixed ip address with a cable to the router.  Windows 7 pro 64 bit computer. Printer works but HP scanner application says HP officejet pro 8600 was not found.  Scan doctor says it is a problem with HPtwain.  I uninstalled the printer software, rebooted, downloaded latest software and reinstalled.  The scanner worked just fine.  Now 2 days later the problem started again, I rebooted the computer and turned the printer off and unpluged and turned back on.  Scan doctor says problem with HP twain.   Hope I dont need to reinstall the software every 2 days!!!!!!

What is the problem?????

Regards,

Dave

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