If the copy quality is bad then let us fix it by following the below steps:
Disconnect the power cable from the printer while the printer is still ON.
Disconnect any other cables if connected the printer.
Press and hold the printer’s power button for 15 seconds.
The printer should be directly connected to the wall outlet and not to a surge protector. Reconnect the power cable to print and the printer should power ON by itself. If the printer doesn’t power ON then please manually power it ON.
To further fix the copy quality issues, please perform the steps as described in detail from this link.
I hope this information helps. Please feel free to let me know how it goes. Good luck! 🙂
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