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rsoxhater
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HP Officejet 100 - 9 months old - no HP Support?

HP Recommended
Officejet 100
Microsoft Windows 10 (64-bit)

I have  an HP Officejet 100 Mobile printer that was purchased last December from Amazon, brand new.  The cartridges will not move - I've tried the troubleshooting document, no luck.

 

I go to contact HP support, and I am told via the webform that they are no longer supporting this product, even though it was purchased only 9 months ago?  What gives?  

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ShlomiL
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HP Recommended

Hi,

What is the exact product number of your printer? what country you're from?

 

I can only see model CN551A on Amazon, not model CQ774A which is available in the USA (assuming...)



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