cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
ronpaider
New member
1 0 0 0
Message 1 of 2
169
Flag Post

HP Officejet 4620 Black Ink replacement doesn't work

HP Recommended
HP Officejet 4620
Microsoft Windows 10 (64-bit)

After replacing cartidges for the Officejet 4620, the black will not work. Tried 3 different new black cartridges! Help!

0 Kudos
1 REPLY 1
Rainbow7000
Retired
Retired
15,163 14,989 856 2,169
Message 2 of 2
Flag Post
HP Recommended

Welcome to the HP Forums @ronpaider,

 

I read about the print quality issues you're experiencing on your Officejet 4620, as the black ink is no longer printing. Please try the link below to troubleshoot the issue, and if the problem continues, contact HP to see about a printer replacement or trade up to resolve the problem.

 

Color or Black Ink Not Printing

Click the thumbs up below to show appreciation for my help!
Click the "Accept as Solution" if I have guided you to a solution!

Contact HP:
Step 1. Open link: www.hp.com/contacthp/
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number
Case number and phone number appear

a i n b o w 7000

I work on behalf of HP



Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation