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Posts: 1
Member Since: ‎09-03-2014
Message 1 of 2 (220 Views)

HP Officejet 4620 not printing black ink

Not printing black ink.  I replace the blk cartrage, cleaned the heads, download the updates, but still no black.

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Regents Professor
Posts: 8,735
Member Since: ‎11-27-2009
Message 2 of 2 (197 Views)

Re: HP Officejet 4620 not printing black ink

[ Edited ]

Hi, as this is a 4620 I'd advise calling HP Phone Support, regardless if it's out of warranty, as you may require a replacement...



I am speaking for myself and not for HP. Twitter: @Ciara_B_27
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