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Scorpio07 Student
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HP Officejet 4620 not printing black ink

Not printing black ink.  I replace the blk cartrage, cleaned the heads, download the updates, but still no black.

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Regents Professor Regents Professor
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HP Officejet 4620 not printing black ink

Hi, as this is a 4620 I'd advise calling HP Phone Support, regardless if it's out of warranty, as you may require a replacement...

 

http://welcome.hp.com/country/us/en/wwcontact_us.html

I am speaking for myself and not for HP. Twitter: @Ciara_B_27
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