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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
roosterbdc
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Message 1 of 2
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HP Officejet 4630 e-All-in one Series

HP Recommended
HP officejet4630
Microsoft Windows 7 (32-bit)

 

When i tried to print a document of windows the printer want stop printing, I tried turning off, then back on again it still continue to print.

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The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @roosterbdc

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that the printer is printing continuously.

 

Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.

 

In order that I may provide you with an accurate solution, I will need a few more details.

 

·         When was the last time the printer was working fine?

·         What is the operating system you are using?

·         Have you performed any troubleshooting steps before posting?

 

Meanwhile, I recommend you to follow the steps in the below article to fix this issue.

 

http://hp.care/2q4QC46

 

Let me know how it goes and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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