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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
mbrienza165
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HP Officejet 5740 - Sleep Mode

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HP Officejet 5740
Microsoft Windows 10 (64-bit)

I've followed a few boards to try and find a fix but i can't seem to find it. My HP Officejet 5740 continually goes into sleep mode and requires me to turn it off/on in order to print. How can i resolve?

 

 

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The_Fossette
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Hi @mbrienza165

 

Welcome to the HP Forums!

 

I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.

 

I reviewed your post and I understand that the printer is going to the sleep mode and you are unable to disable it.

 

I’d love to help!

 

Follow below steps to disable or change the auto-off settings on the printer.

  1. In the Windows System Tray, right-click the Device Settings () icon, and then click your product name.

    Figure: Windows System Tray

    Image of Windows System Tray
  2. Click the Device Settings tab.

  3. Locate the Auto-Off Console section of the screen.

  4. Click the Down Arrow next to the Auto-Off after: drop-down menu, and then select the desired Auto-Off delay time.

    Do not uncheck Automatically turn off the device after inactivity, unless you want to disable Auto-Off mode.

  5. Click the OK button.

For more information please refer to the below article.

 

http://hp.care/2qjZH4S

 

Let me know how it works and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Take care now and have a splendid week ahead.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

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