Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
HP Officejet 6500 E709n printer - black ink not printing
Replies (201)
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Honor Student
Posts: 2
Member Since: ‎04-27-2012
Message 31 of 202 (53,141 Views)

Re: HP Officejet 6500 E709n printer - black ink not printing

This actually worked....OMG!!!!       THANK YOU!!!!!!

Honor Student
Posts: 2
Member Since: ‎04-27-2012
Message 32 of 202 (53,139 Views)

Re: HP Officejet 6500 E709n printer - black ink not printing

OMG!!!! This actually worked......THANK YOU!!!!
Tutor
Posts: 18
Member Since: ‎03-23-2012
Message 33 of 202 (53,133 Views)

Re: HP Officejet 6500 E709n printer - black ink not printing

What worked?  There were several suggestions.

Student
Posts: 1
Member Since: ‎05-01-2012
Message 34 of 202 (52,984 Views)

Re: HP Officejet 6500 E709n printer - black ink not printing

I'm having all of these same issues and have tried all the troubleshooting, etc.

 

The printer was working fine this morning and then I ran the driver update and all of a sudden the black ink is not working!

 

Why isn't anyone from HP helping us out,??? it seems as though this is a common problem for this printer and its updates!

Tutor
Posts: 18
Member Since: ‎03-23-2012
Message 35 of 202 (52,948 Views)

Re: HP Officejet 6500 E709n printer - black ink not printing

I'm going to find the software that came with the printer and see if that resolves the issue.  I will let you all know what happens.  Keep your fingers crossed Smiley Happy

Student
Posts: 1
Member Since: ‎05-02-2012
Message 36 of 202 (52,909 Views)

Re: HP Officejet 6500 E709n printer - black ink not printing

I was the proud owner of a HP: Officejet 6500 and all of a sudden could not print with the black cartridge.  After going through all the motions already mentioned I gave up.  I needed a printer and went out and purchased a new one. 

 

Good luck to all of those ahead of me.

Honor Student
Posts: 2
Member Since: ‎05-05-2012
Message 37 of 202 (52,780 Views)

Re: HP Officejet 6500 E709n printer - black ink not printing

Remove all the ink cartridges - remove the print head, left lever on right side - use isopropyl alcohol and clean the print surface (metal grids) using Q Tips - re-install print head, then cartridges - Printed perfectly after cleaning

Honor Student
Posts: 2
Member Since: ‎05-06-2012
Message 38 of 202 (52,746 Views)

Re: HP Officejet 6500 E709n printer - black ink not printing

I recently replaced 4 ink cartridges. Now my black ink does not print and maybe others are not printing as well. I do see blue on the page, but none others. Please help!

Provost
Posts: 29,338
Member Since: ‎11-17-2008
Message 39 of 202 (52,730 Views)

Re: HP Officejet 6500 E709n printer - black ink not printing


mzmetz wrote:

I recently replaced 4 ink cartridges. Now my black ink does not print and maybe others are not printing as well. I do see blue on the page, but none others. Please help!


Try the steps in this post.

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Student
Posts: 1
Member Since: ‎05-06-2012
Message 40 of 202 (52,707 Views)

Re: HP Officejet 6500 E709n printer - black ink not printing

I have the same problem.  Black ink not printing and this is NOT a alignment or cleaning or new ink issue.  I know this because this is a networked computer.  My windows 7 64 machines all now display this problem, any other computer on my network, including a mac prints fine.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation