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Student
Posts: 1
Member Since: ‎06-27-2012
Message 1 of 16 (8,464 Views)

HP Officejet 6500 Wireless My printer is offline

My printer is offline and I can not get it online

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Provost
Posts: 20,467
Member Since: ‎08-19-2009
Message 2 of 16 (8,459 Views)

Re: HP Officejet 6500 Wireless My printer is offline

Download and run this utility: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-104282-2&cc=us&dlc=en&lc=en...

What does it say?

I am employed by HP

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Student
Posts: 1
Member Since: ‎08-22-2012
Message 3 of 16 (8,028 Views)

Re: HP Officejet 6500 Wireless My printer is offline

my hp officejet 6500 wireless is offline.  I cant get it back on.

Student
Posts: 1
Member Since: ‎09-15-2012
Message 4 of 16 (7,566 Views)

Re: HP Officejet 6500 Wireless My printer is offline

How do I get it back online?

Provost
Posts: 20,467
Member Since: ‎08-19-2009
Message 5 of 16 (7,562 Views)

Re: HP Officejet 6500 Wireless My printer is offline

What router?  What operating system?  Have you restarted the router?

I am employed by HP

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Honor Student
Posts: 2
Member Since: ‎01-10-2013
Message 6 of 16 (6,735 Views)

Re: HP Officejet 6500 Wireless My printer is offline

My HP Officejet 6500 is offline.  How do I get it back online?

Honor Student
Posts: 2
Member Since: ‎01-10-2013
Message 7 of 16 (6,733 Views)

Re: HP Officejet 6500 Wireless My printer is offline

It is wireless and I am on Windows 8.
Regents Professor
Posts: 4,893
Member Since: ‎10-11-2012
Message 8 of 16 (6,696 Views)

Re: HP Officejet 6500 Wireless My printer is offline

[ Edited ]

@Bprigg, sorry that you are having this issue. Are you connected USB or wireless?

 

You can try to print and scan doctor and see if it will change it. 

http://support.hp.com/us-en/document/c03275041

 

 

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Regents Professor
Posts: 4,893
Member Since: ‎10-11-2012
Message 9 of 16 (6,678 Views)

Re: HP Officejet 6500 Wireless My printer is offline

Did you get this resolved?

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Honor Student
Posts: 3
Member Since: ‎10-29-2013
Message 10 of 16 (6,142 Views)

Re: HP Officejet 6500 Wireless My printer is offline

my printer is off line. it is a hp office jet 6500. need to get it back on line

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