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Posts: 1
Member Since: ‎01-26-2014
Message 1 of 1 (358 Views)

HP Officejet 6500 e709n won't install full version driver

I just bought a HP Envy desktop with Windows 8.1 64bit  I had been using this officejet printer with my old xp computer.  The printer continues to run well and I can use the basic functions now but want to install Solution Center.  I went to the HP Support center, downloaded the Full Version driver OJ_AIO_6500_E709_Win_WW_140_408 and attempted to run and install it.  All went well at first, it unzipped, started the install and an error window popped up:  "THE SYSTEM CANNOT FIND THE FILE SPECIFIED"  I did not get the full pathe but this is what was displayed: C:\users\George\appdata\local\temp\7zs3535\setup\hpzshlau..."  I need help,  Thanks

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