The HP Community is here for you.
01-26-2014 10:41 PM
I just bought a HP Envy desktop with Windows 8.1 64bit I had been using this officejet printer with my old xp computer. The printer continues to run well and I can use the basic functions now but want to install Solution Center. I went to the HP Support center, downloaded the Full Version driver OJ_AIO_6500_E709_Win_WW_140_408 and attempted to run and install it. All went well at first, it unzipped, started the install and an error window popped up: "THE SYSTEM CANNOT FIND THE FILE SPECIFIED" I did not get the full pathe but this is what was displayed: C:\users\George\appdata\local\temp\7zs3535\setup\hpzshlau..." I need help, Thanks