Ask questions. Help others.
The HP Community is here for you.
Post new question
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Posts: 1
Member Since: ‎05-03-2014
Message 1 of 2 (204 Views)

HP Officejet 6500A one Ink color does not print AT ALL


 HP Officejet 6500A



One of the ink colors (Cyan) does not print at all.  All other colors print well.  


Additional Info:

Ink status report shows all ink levels as full (including Cyan).  


Troubleshooting performed:

Went through all truoble shooting steps (on HP website).  cartrige installed and re-installed several times, vents cleaned,  printer restart performed.

0 Kudos
Posts: 29,760
Member Since: ‎11-17-2008
Message 2 of 2 (179 Views)

Re: HP Officejet 6500A one Ink color does not print AT ALL

Since you have already gone through the standard troubleshooting steps the post here might help resolve the issue of cyan not printing on your Officejet 6500a.

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation