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Student
Posts: 1
Member Since: ‎05-03-2014
Message 1 of 2 (204 Views)

HP Officejet 6500A one Ink color does not print AT ALL

Printer:

 HP Officejet 6500A

 

Problem:

One of the ink colors (Cyan) does not print at all.  All other colors print well.  

 

Additional Info:

Ink status report shows all ink levels as full (including Cyan).  

 

Troubleshooting performed:

Went through all truoble shooting steps (on HP website).  cartrige installed and re-installed several times, vents cleaned,  printer restart performed.

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Provost
Posts: 29,760
Member Since: ‎11-17-2008
Message 2 of 2 (179 Views)

Re: HP Officejet 6500A one Ink color does not print AT ALL

Since you have already gone through the standard troubleshooting steps the post here might help resolve the issue of cyan not printing on your Officejet 6500a.

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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