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Student
Posts: 1
Member Since: ‎05-13-2014
Message 1 of 2 (188 Views)

HP Officejet 7210 Printer

My mother donated this printer to my cause.  It worked several times and then the black ink appeared to be out (probably dried up from sitting).  I first tried to replace it with a refilled non-HP compatible cartridge and it kept telling me to put in a cartridge--like it did not see it.

 

I had a HP ink cartridge and put that in.  Now it keeps telling me to remove the cartridge and check it or to add a cartridge.  I have tried about everything.  I do not have the book and when I looked on line for direction to maybe clean the print head they were unclear.

 

Has anyone had this problem?

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PhD Student
Posts: 845
Member Since: ‎11-01-2009
Message 2 of 2 (176 Views)

Re: HP Officejet 7210 Printer

[ Edited ]

Hi,

 

 

Please follow this given document for the issue

 

http://support.hp.com/us-en/document/c00244617

 

Hope this helps

Although I am an HP employee, I am speaking for myself and not for HP.

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