Note on archived topics.
10-11-2013 08:43 PM
I have an HP Officejet 7310 All-in-One Printer. It has this message: Error 0x07a74dd6 1959:lib_barracuda.c, and blinking lights. I haven't been able to get it to do anything. The only way to turn it off is to unplug it. I followed the online suggestions: unplug the usb cord, remove the ink cartridges, unplug the power cord for 60 seconds, put it all back together, and it did not help at all. Is there a fix for this? Thank you.
10-14-2013 08:28 AM - last edited on 02-24-2017 10:46 AM by OscarFuentes
I understand you're getting an error message on your Officejet 7310 printer and have been unable to clear it thus far. I'm sorry to hear you're having this issue, but I will do my best to help.
I'd like you to click here and follow the steps to help resolve your error and blinking lights, but you don't need to follow Step five: Replace the cartridge unless yours is close to empty. If you are still experiencing issues after following this I would ask you to plug the printer directly to a wall outlet if it isn't already to make sure it is getting adequate power. If after all this your printer is blinking the same error you may need to call HP Tech Support for your area and ask what they can do for you in terms of replacing/upgrading the printer.
Hope this is helpful, have a great day!!
10-16-2013 06:09 AM
Sorry to hear you're still having issues. At this point it would be best for you to call HP Tech Support for your area to see about upgrading the printer.
Hope you have a great day!!