HP Officejet 6500 E709a reinstalled on my XP. First part was o.k. than fax setting was o.k. too, fax test passed. Problem was with photosmart. On main installation window When I select install more software and then Photosmart Essential 3.5. Installation window popup with empty softbuttons. Click them anyway and an error message popup. Error massage window name was:
But the file is there at ...\Locals~1\Temp\HP\OJ6500vE709_full_en\Setup\hpzprl01.exe I can see it, 396 KB version 188.8.131.52
Reinstallation came after installation of NVidia graphic card Geoforce GT 630 with 340.52-desktop-winxp-32bit-international.exe And also USB 3.0: Renesas Electronics. Graphic card is still on XP but USB3 was removed before installation. I cannot say if problem are result of Graphic card or USB3 installation but they sure started after these installations.
Clean before installation was with \Locals~1\Temp\HP\,,\uninstall_l4 Also HP was removed from c:\Windows c:\Program files, Add Remove Program was HP clean \Locals~1\Temp was clean from any file and recycle bin was emptied.
I had the same photosmart failure with newer instalation file OJ6500vE709_Full_14.exe