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Student
Posts: 1
Member Since: ‎10-23-2011
Message 1 of 2 (5,855 Views)

HP Officejet Pro 8500 Troubleshooting

I have an HP Officejet Pro 8500 that went out of warranty in July.  It is scanning and printing my copies in YELLOW.  I cannot find a troubleshooting item for this problem.  Can anyone help?

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PhD Student
Posts: 861
Member Since: ‎06-30-2011
Message 2 of 2 (5,827 Views)

Re: HP Officejet Pro 8500 Troubleshooting

[ Edited ]
do this :

http://support.hp.com/us-en/document/c01980797
Although I am working on behalf of HP, I am speaking for myself and not for HP.
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