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Student
Posts: 1
Member Since: ‎11-27-2012
Message 1 of 2 (550 Views)

HP Officejet Pro 8600 Issues

I have an HP Office Jet Pro 8600. I cannot get it to print a document. I have run the HP Print and Scan Doctor.  It prints the test print, but it will not print a document from any where else. (Xcel, wordpad, etc.)   I have also run Windows troubleshooting and gone through the command prompts. It will not print from there either. Any other ideas please?

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Master's Graduate
Posts: 554
Member Since: ‎12-07-2011
Message 2 of 2 (539 Views)

Re: HP Officejet Pro 8600 Issues

Does it give any errors? Does the document go into the print queue?

 

Thank you


I was an HP employee.


Kudos are appreciated if I have helped you.
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