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‎02-02-2017 05:56 PM - last edited on ‎02-02-2017 06:12 PM by Retired

HP Recommended

I have an  all in one HP 8600 which says it's offline when I try to print.  I keep rebooting.  It works once and then goes offline again.  I have an iMac desktop.  Please advise.  Thanks.

1 REPLY 1

‎02-02-2017 06:16 PM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Can you try to add the printer using the IP address?

 

This example will show you how it's done:

 

macOS 10 12 Sierra: Adding a printer using IP address

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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