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Top Student
Posts: 5
Member Since: ‎05-30-2013
Message 1 of 4 (13,210 Views)

HP Officejet Pro 8600 - Use Printer Offline

I get this message on a regular basis when trying to print: "HP Officejet Pro 8600 Use Printer Offline" I have Windows 8 and printing wireless. I can print from my IPad everytime just fine without ever having a problem. Is this a printer issue or a computer issue?

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Provost
Posts: 63,185
Member Since: ‎01-29-2009
Message 2 of 4 (13,204 Views)

Re: HP Officejet Pro 8600 - Use Printer Offline

[ Edited ]

 Hi,

Please use the following tips/instructions to fix:

Windows 10: http://support.hp.com/us-en/document/c04683578

Windows 8: http://support.hp.com/us-en/document/c04249080

Windows 7: http://support.hp.com/us-en/document/c04249111

Windows Vista: http://support.hp.com/us-en/document/c04249275

Mac: http://support.hp.com/us-en/document/c04249334

 



Regards.

BH
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Top Student
Posts: 5
Member Since: ‎05-30-2013
Message 3 of 4 (13,199 Views)

Re: HP Officejet Pro 8600 - Use Printer Offline

Thanks. I already downloaded this and it worked. I appreciate the quick reply though.

Student
Posts: 1
Member Since: ‎07-11-2014
Message 4 of 4 (7,854 Views)

Re: HP Officejet Pro 8600 - Use Printer Offline

I followed the Dr. download instructions and went through the process.

 

8600

Ethernet Network

Router is the same I am using to access the internet

Software can 'see' the printer, but still says offline

 

Going through 'troubleshooting' it says "retry" to see if your computer shows up -- and it does -- but then says it's offline

 

Printed yesterday.

Ideas?

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