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Student
Posts: 1
Member Since: ‎08-07-2013
Message 1 of 2 (507 Views)

HP Officejet Pro 8600 - Vertical lines on scanned documents

When I scan a document to my computer vertical lines of different colors appear.

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Provost
Posts: 19,145
Member Since: ‎01-03-2011
Message 2 of 2 (497 Views)

Re: HP Officejet Pro 8600 - Vertical lines on scanned documents

[ Edited ]

Hi,

Please ensure the printer directly connected to the power source and not through any power stripes, surge protectors, etc.

 

As well be sure to update its firmware and check for any change:

http://support.hp.com/us-en/document/c02919168

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