HP Officejet Pro 8600+ "There is a problem with the printer or ink system..."

[lakegirl10]

Which Brother printer did you but? Does it also fax, scan, and copy? I am not at all happy with the Epson that I bought to replace the failed HP 8600. So disappointed with this whole business. With so many people working from home, you would think that someone could get it right!

[shadow2449]

Yes has scanner, fax, printer all in one. Scanner very fast better then hp. Will send you the model tomorrow when I get to offoce. Hp always gave me problems with scanning, especially the 8400. 8600 was no better until they made the plus. Believe it or not, I just fixed my printer. I need one more to work on just to make sure it is a sure fix. After one year sitting in a box, pulled it out and fixed it. Will take to office tomorrow and put under real test.

[Rukem1]

Ok, I am getting the 'Ink cartridge failure.' and went to the steps you refer to. I did find the black cartridge leaking with ink spilling down into the carriage mechanism. Can I clean the area ( and what area is that) to try to get rid of the 'Ink cartridge failure?

I did get a new black and yellow cartridge, and the new cartridges still give the same error.

[shadow2449]

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[james2014]

What is the fix?  I have an 8600+ that I  have put aside and bought a replacement laser for.  But feel like I am wasting it.   The carriage mechanism did have ink all over it, so i suspected it was a spill, but my attempts to clean it up didnt fix the error.  And I live in Canada, so not around Daytona most unfortunately with -20c weather 😞

[lakegirl10]

So happy yours is working! Sorry but I am in PA. Any way you could walk me through the fix? You could make a bundle of money fixing all these lousy HPs!!

[Rukem1]

No, I don't live in Florida, but I certainly would like to know what your fix for this 'inkjet cartridge failure' was.

Can you please give us more information. I don't see it in this thread, but you may have explained it in another thread that I can't see.

[imprimerounepas]

The Use Guide of officejet pro 8600  says you can print in black only when one or more ink cartridges are empty. I cannot do this, the printer does not allow any printing. This was a basic condition for me to buy a printer. What can I do? I would like to get another printer instead of this one if this problem is unresolvable. I am not interest in buying any colour cartridges that I will not use. 

[shadow2449]

Way to many steps to list and would take several pics.

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So far no other problems. I think it's good for another year. Problem seems to apear after owning for one year, after warranty has exspired. Hum makes you wonder.

[Rukem1]

Well Shadow, being an ex-HP (retired) service engineer, I have worked through many printer problems. Unless you are intentionally trying to keep your steps private, I believe I (or we) can get the gist of what you did to resolve your ink cartridge problem with a few pointers.

Unfortunately, being retired from HP doesn't give me any higher access to support than the rest of you. And living in Utah, I can't see us actually getting together to see if your fix works.

I have spent over $60 on new cartriges the printer told me were bad, and still have the 'bad cartrigde' error. Love the printer, for the price, and really want to get it working again. I would be glad to give you my email of you are trying to keep it private.

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