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05-20-2012 10:23 AM
After weeks for non-functioning NEW 8600 and finally reinstalling system software on my computer, I find that everything works until I install the HP software for the 8600. Immediately the printer works and Internet Explorer longer works, unless I allow HP updates. Then the printer won't print, scan, or anything AND Internet Explorer fails. Uninstalling and reinstalling the HP software but disallowing HP updates worked until Microsoft determined I needed an automatic update and then the problems reoccurred. Seven weeks and hundreds of dollars in tech work has not solved this problem. (Incidentally the printer works fine with my new laptop using Windows 7, but it definitely cannot function with Windows XP. What do I try next?
05-20-2012 12:13 PM - last edited on 04-19-2016 10:00 AM by OscarFuentes
Follow the steps below. Make sure to reboot your PC once completing the sescribed steps:
Please let me know of any change,
If my post resolve your problem please mark it as an Accepted Solution
06-11-2012 05:15 PM - edited 06-11-2012 05:16 PM
How do I change the scanner resolution for scanning to pdf? 70 is a little fuzzy and 200 makes the files too large. Is there anyway to set it for about 125?
What application(s) are you using the scan? The HP Solutions Center allows your to specify what resolution you need. Heres a screenshot:
Hope this helps!
12-20-2012 05:24 PM
I have incoming faxes forwarded to my email address. When I view or print the downloaded fax it is in Landscape mode instead of Portrait. As a result it is stretched and do not look like the actual fax. I have reviewed all the setting and do not know why they are forwarded that way. The paper copy is in the correct format; however, when it is emailed to me it is in landscape mode. Please advise. Travis
12-24-2012 03:13 PM
12-24-2012 04:01 PM
12-24-2012 04:11 PM