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BOBMI
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HP Officejet Pro transferring from memory card to computer

HP Recommended
Officejet Pro 8600
Mac OS X 10.11 El Capitan

When I try to connect to the server I get this message:

 

"There are no shares available or you are not allowed to access them on the server. Please contact you system administrator to resolve the problem."

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Dvortex
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HP Recommended

Hello, @BOBMI– Hope you are well 🙂

 

Allow me to welcome to HP Support Forums! It is a great platform to get help from the community, get suggestions and find what has worked for others!

 

Going through your post, I’m not very sure about the issue. To assist you better, I need to know the following details:

 

  1. When are you getting this error? And where do you see the error? On the printer or on the MAC?
  2. Are you facing issues while printing from your MAC to Officejet printer?
  3. Can you make a copy on your printer using the printer control panel?

 

If you are getting the error on MAC while trying to print, then try the steps below:

 

  • Click the Apple menu icon, and then click “System Preferences”.
  • Click “Printers and Scanner” / “Print and Scan” or “Print and Fax”.
  • Right-click the blank space in the Printers list, and then click “Reset printing system”.
  • Click “Reset” in the confirmation window.
  • Enter an administrator username and password, and then click “OK”.
  • Wait until the printing system is reset and no devices show in the Printers list
  • Restart your computer and then go back to System preferences – Printers and scanners.
  • Click the “Add button” (+).
  • Find, and then select the name of your printer from the printer list, and then click “Add” to add your printer.
  • Click “Print Using...”, and then select the name of your printer (By default “Airprint” would be selected)

 

Those steps should do the trick, let me know the outcome!

Good luck 🙂


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DVortex
I am not an HP Employee
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